Frequently asked questions
An eSIM is a digital SIM built into a compatible device. You can install a travel data plan with a QR code or manual details, without swapping a physical SIM.
Look for “Add eSIM” in your phone settings and check that your device is unlocked. Support varies by model and region, so confirm with your manufacturer or carrier if you are unsure.
No. A data-only travel eSIM does not replace your usual number. Your calls and SMS can stay on your original line if you keep it active on a compatible phone. Your home carrier may charge for use abroad.
Yes, if your phone supports two active SIMs. Keep your usual line on for calls and SMS, and select the travel eSIM for mobile data. Receiving bank codes abroad depends on your bank and home carrier; check their roaming terms to avoid unexpected charges.
WhatsApp stays linked to the phone number you verified, even when your travel eSIM provides mobile data. Keep access to your usual number in case WhatsApp asks you to verify it again.
It depends on the plan. Data-only eSIM plans do not include traditional calls or SMS. Check each offer for any included calls, SMS or phone number. Internet calling and virtual numbers are separate services with their own terms.